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Help

How to Contact JBJS

The best way to contact JBJS is to use the Contact Us link under General Information which appears in the footer on every page of the JBJS web sites or the Feedback link at the top of every page. Additionally, you can send e-mail directly to our Subscriptions Department, Advertising Department, or Editorial Department.

Assistance for Individual Subscriptions

  • How to subscribe to The Journal of Bone & Joint Surgery

Subscriptions to The Journal of Bone & Joint Surgery may be purchased through our store or by contacting the JBJS Subscriptions Department. You can learn more about these products, obtain pricing information, and make your purchase(s) here. If you are an institutional administrator or librarian looking for subscription information, please contact us using this form. Subscriptions ordered through the online store require a credit card for purchase; if you wish to pay by check or bank draft, please contact our Subscriptions Department.

  • How to subscribe to a Subspecialty Corridor, JBJS Case Connector, or JBJS Essential Surgical Techniques

In order to purchase a subscription to a Subspecialty Corridor, JBJS Case Connector, or JBJS Essential Surgical Techniques you must have a subscription to The Journal of Bone & Joint Surgery. If you have a current subscription to the Journal you may purchase subscriptions to these other products in the JBJS store. (You may be asked to renew your subscription to the Journal if your renewal date is within 3 months of today’s date.) Click Here to learn more or to purchase a subscription or upgrade.

  • How do I access my subscription to The Journal of Bone & Joint Surgery online?

If you have a current subscription to the Journal in either print or DVD format you must activate your account online and establish a username and password in order to access articles. To activate your account for the first time you will be required to enter your subscriber number from the mailing label on the latest issue or disk from JBJS. Click here for assistance locating your subscriber number. If you do not have a label to refer to, contact our Subscriptions Department at subs@jbjs.org or call
+1 781.449.9780.

  • What is the difference between a Topic Collection and a Corridor?

A topic collection is comprised of content from The Journal of Bone & Joint Surgery. The main topic collection page can be viewed without a subscription, but you will need to purchase access or login with your subscription username and password to read full-text articles. Each topic collection shows recently published JBJS articles related to that subspecialty. The far right column of the page displays related subspecialty content from JBJS Case Connector and JBJS Essential Surgical Techniques. Full-text access to these articles requires an additional subscription purchase.

Subspecialty Corridors provide access to subspecialty-specific content from The Journal of Bone & Joint Surgery as well as JBJS Case Connector and JBJS Essential Surgical Techniques. Additionally, many subspecialty Corridors contain literature reviews in the form of Orthopaedic Highlights newsletters. You may subscribe to any or all of our Subspecialty Corridors for $49 each by visiting our store, however, you must first have a personal subscription to JBJS to purchase these products.

Assistance for Institution Subscriptions

  • How to purchase a subscription for my institution/library

Complete this form to contact our Subscription Department for information about pricing and tiers.

  • How to set up online access for my institution/library

In the process of purchasing a subscription you will be asked to supply administrator contact information and institution IP addresses. A member of our Subscriptions Department will use this information to activate online access to the content for your institution.

  • I have online access to the Journal through my institution, how do I access the Subspecialty Corridors?

Subspecialty Corridors are designed for individual subscribers and therefore you must purchase an individual subscription and corridor separately from your institution. If you already have an individual subscription you must activate your online access and purchase a corridor upgrade, learn more here.

Purchasing Other JBJS Products

  • How to purchase a JBJS book

JBJS books are available for individual purchase at books.jbjs.net. Nine books on topics of current interest are available as printed books and e-books, compatible with a variety of e-readers including the Kindle.

Managing/Updating Personal Information

  • How to update your e-mail address, mailing address, name, or other personal information

You can update any of your personal information by signing in to your account and linking to My JBJS. If you have made a change but are not seeing that change reflected in your email alerts or other communications, then contact our Subscriptions Department. If you have changed your mailing address, please allow at least one issue before contacting us.

Other Features and Tools

  • How to send a letter to the editor

JBJS welcomes readers' comments on published articles. Our letters to the editor format has been upgraded to a commenting feature more closely tied to the article itself. If you have an opinion or further discussion about a published article we encourage you to click on the Comments tab within the article to submit your comment.

  • How to sign-up for e-mail alerts

JBJS offers e-mail alerts when you register for a username and password, either as a subscriber or as limited-use, free account. Once you have registered, you may then choose from table of contents alerts, subspecialty content publication alerts, individual article alerts, and search term alerts. All of your JBJS e-mail alerts can be managed through My JBJS after creating your online account.